Ewave

Privacy Policy

Last updated: January 1, 2025

1. Introduction

Welcome to Ewave ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Make a transaction
  • Subscribe to our newsletter
  • Contact our support team
  • Participate in surveys or promotions

Automatically Collected Information

When you access our services, we may automatically collect certain information, including:

  • Device information (type, operating system, unique identifiers)
  • IP address and location data
  • Usage patterns and preferences
  • Transaction history

3. How We Use Your Information

We use the information we collect to:

  • Process your transactions and manage your account
  • Provide customer support and respond to inquiries
  • Send you updates, security alerts, and promotional communications
  • Improve our services and develop new features
  • Comply with legal obligations and prevent fraud

4. Information Sharing

We may share your information with:

  • Service providers who assist in operating our platform
  • Financial institutions and payment processors
  • Regulatory authorities when required by law
  • Business partners with your consent

5. Data Security

We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Delete your account and associated data
  • Opt-out of marketing communications
  • Data portability

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can manage your cookie preferences through your browser settings.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

  • Email: privacy@ewave.com
  • Address: Lagos, Nigeria